Ordering

Orders can be places online, by email or by calling. They will be confirmed by email if available, otherwise by USPS mail. Upon request, fabric samples cab be provided by mail.

Phone orders: 978.281.5276
Mail: 99 Sadler Street, Gloucester, MA 01930
Email:
brigger@gmail.com

Orders can be placed online, or by calling .

Payment

We accept all major credit cards or Paypal. Credit charges are processed at the time of shipping.

Shipping

The cost of UPS ground shipping is included in the price for the continental US. Shipping outside this area will require a surcharge to be determined by the destination. Brigger chairs are shipped unassembled with instructions to follow for easy assembly. Please note that UPS requires a street address.

Assembly

Brigger furniture is partially disassembled in order to ship efficiently with UPS or USPS. It is reassembled in a few simple steps following clear instructions. Any needed tools are supplied. Please visit Instructions for more information.

Policies

Privacy

Klein Design is committed to the protection of your privacy. When placing an order with Klein Design, the information we collect from you is solely for the purpose of processing your order and servicing your account. Klein Design will never sell, rent, or distribute your email or postal address.

Security

Klein Design will handle your credit card information with complete discretion, keep it safe until time of charge, and destroy it afterward.

All online transactions are processed by PayPal. Click for more information on PayPal security.

Our Guarantee and Return Policy

We guarantee all our products to be free of defects in materials and workmanship and will provide any necessary remedies free of charge. Wood parts are guaranteed for five years. Fabrics are not warranted against normal wear and tear.

Orders with standard linen/cotton fabrics may be returned within 30 days for a refund, less shipping. A restocking fee of 20% will be deducted from the invoice amount. Orders with custom fabrics are not returnable.

Customer’s Own Material

We will build chairs using your upholstery material at the same price as our chairs with basic linen/cotton fabric. Fabrics must be at least 54 inches wide and of upholstery quality. Please inquire about the quantity required for your order and any special requirements.

Fabric Samples

Upon request, we provide up to four fabric sample swatches free of charge.